Microsoft Azure outage

Incident Report for KACE

Resolved

This incident has been resolved.

Posted May 02, 2019 - 18:27 EDT

Update

A fix has been implemented and we are monitoring the results.

Posted May 02, 2019 - 17:11 EDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted May 02, 2019 - 17:10 EDT

Update

Both the US and European data centers appear to be online, and KACE Cloud services are operating normally. We will continue to monitor the situation and leave the incident open until Microsoft officially reports that services are restored.

Posted May 02, 2019 - 17:07 EDT

Update

For updated Azure status information, please visit:
https://azure.microsoft.com/en-us/status/

Posted May 02, 2019 - 16:54 EDT

Identified

Certain services in Microsoft Azure are currently experiencing an outage, which is affecting KACE Cloud MDM.

Posted May 02, 2019 - 16:51 EDT

This incident affected: KACE Cloud Admin Portal, KACE Cloud Login, KACE Cloud Device Enrollment and KACE Cloud API's (Account API, Application API, Command API, Device API, Notification API).