Inventory processing in European data center

Incident Report for KACE

Resolved

This incident has been resolved.
Posted Jul 03, 2024 - 14:31 EDT

Monitoring

A change has been published to the European data center configuration to address the issue, and we will continue to monitor the situation. Processing should return to normal.
Posted Jul 03, 2024 - 14:30 EDT

Investigating

We are currently investigating an issue affecting the European data center that is delaying inventory processing for MDM devices. We will update this incident as we uncover new information. In the meantime, we have significantly boosted the capacity for processing inventory to help clear the backlog.
Posted Jul 03, 2024 - 09:02 EDT
This incident affected: KACE Cloud - Europe (Device Communications).
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