KACE Cloud Intermittent DNS Issues

Incident Report for KACE

Resolved

This incident has been resolved.

Posted Apr 01, 2021 - 19:17 EDT

Update

We are continuing to investigate this issue.

Posted Apr 01, 2021 - 18:54 EDT

Investigating

Azure is currently experiencing a global DNS outage. Services may not be reachable

Posted Apr 01, 2021 - 17:46 EDT

This incident affected: KACE Cloud Admin Portal, KACE Cloud Login, KACE Cloud Device Enrollment, KACE Cloud Help Center and KACE Cloud API's (Account API, Apns API, Application API, Command API, Device API, Notification API, Policy API).